Privacy Policy

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Effective Date: 12/30/2024

At DOUBLETIME, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By accessing our website, you agree to the practices described in this policy.

We collect information to provide and improve our services. This includes:

a. Personal Information:

• Name, email address, phone number, and mailing address when you make a purchase, sign up for our newsletter, or contact us.
• Payment information (e.g., credit card details) processed securely through third-party providers.

b. Non-Personal Information:

• Browser type, device information, IP address, and website usage data collected through cookies and analytics tools.

c. User-Generated Content:

• Information you provide voluntarily, such as feedback, reviews, or questions.

We use your information to:

• Process transactions and fulfill your orders.
• Provide customer support and respond to inquiries.
• Improve website functionality and user experience.
• Send marketing communications if you opt in.
• Comply with legal obligations.

DOUBLETIME does not sell or rent your personal information. We may share your data only in the following cases:

• Service Providers: To trusted third-party vendors for payment processing, shipping, and analytics.
• Legal Obligations: To comply with applicable laws, regulations, or legal requests.
• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be included.

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences.
• Analyze website traffic and performance.
• Deliver personalized ads through third-party platforms.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Access: Request details about the personal information we collect.
• Right to Delete: Request that we delete your personal data.
• Right to Opt-Out: Choose not to have your information sold to third parties (note: DOUBLETIME does not sell personal information).

To exercise these rights, contact us at marketing@doubletimeusa.com

We take data security seriously and implement measures such as:

• Secure Socket Layer (SSL) encryption for online transactions.
• Regular security audits and updates.
• Restricted access to personal information.

Despite our efforts, no system is 100% secure, and we cannot guarantee absolute protection of your data.

Our website may contain links to third-party websites. DOUBLETIME is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

DOUBLETIME does not knowingly collect information from children under 13 years of age. If you believe we have inadvertently collected such data, please contact us, and we will promptly delete it.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this policy will indicate the latest revision.