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1. Acceptance of Terms
By accessing or using the DOUBLETIME website or purchasing our products or services, you agree to these Terms and Conditions, our Privacy Policy, and any additional terms applicable to specific services. If you do not agree, you must discontinue use of our site and services immediately.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes, but is not limited to:
We reserve the right to suspend or terminate access to our website if these terms are violated.
3. Purchases
When you place an order with DOUBLETIME:
You agree to provide accurate, complete, and up-to-date information.
You are responsible for all charges associated with your purchase, including taxes and shipping fees.
We reserve the right to refuse or cancel orders for any reason, including suspected fraudulent activity or product unavailability. In such cases, you will be notified, and a refund will be issued if payment has already been made.
4. Pricing and Payment
All prices listed on our website are in dollars and are subject to change without notice. We strive to ensure accuracy but cannot guarantee that all pricing or product descriptions are error-free.
Payment must be made at the time of purchase.
5. Shipping and Delivery
Delivery times are estimates and are not guaranteed. DOUBLETIME is not liable for delays caused by shipping carriers, customs clearance, or unforeseen circumstances. Additional fees may apply for expedited shipping or international orders.
6. Returns and Refunds
Our return and refund policy is outlined separately. By purchasing from us, you agree to adhere to the terms specified in our Return and Refund Policy.
7. Intellectual Property
All content on the DOUBLETIME website, including text, images, graphics, logos, and software, is the property of DOUBLETIME or its content suppliers and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, DOUBLETIME shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. This includes, but is not limited to, loss of profits, data, or business opportunities.
9. Warranties and Disclaimers
All products and services provided by DOUBLETIME are offered "as is" without any warranties, express or implied. We do not guarantee that our website will be error-free, uninterrupted, or free of harmful components.
10. User Accounts
If you create an account on our website:
You are responsible for maintaining the confidentiality of your login information.
You agree to notify us immediately of any unauthorized use of your account.
DOUBLETIME reserves the right to suspend or terminate accounts at our discretion.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on our website. Continued use of our website or services signifies your acceptance of the updated terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from or related to these terms shall be resolved exclusively in the state or federal courts located in Orange County, California. By using our website or services, you consent to the jurisdiction of these courts.
At DOUBLETIME, we are committed to providing our customers with high-quality products and exceptional service. If you’re not completely satisfied with your purchase, we’re here to help. Please read our return and refund policy below for all the details.
We accept returns on eligible items within 30 days of the purchase date. To qualify for a return:
Non-returnable items:
Certain items may not be eligible for return, including but not limited to:
To start a return, please contact our Customer Support team at marketing@doubletimeusa.com. Provide your order details and reason for return. Once approved, you will receive instructions on how to ship the item back to us.
Return shipping costs:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
Partial refunds may be granted in the following situations:
We replace items if they are defective or damaged. If you need an exchange, please contact us at [your email address or phone number] to arrange a replacement.
Orders can be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations may be subject to a restocking fee.
If you have any questions about our return and refund policy, please reach out to us:
Email: marketing@doubletimeusa.com
Thank you for choosing DOUBLETIME! We value your business and look forward to serving you again.
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